Get in Touch With Us
Got a question about one of the casinos not on Gamstop that we've reviewed, spotted something that needs correcting, or just want to share feedback on how we rate and rank sites? This page covers how to reach Non Gamstop Casinos and what kind of enquiries we're best placed to help with.
How to Get in Touch
Email is the best way to reach us. Send your message to [email protected] and a member of the team will read it personally — we don't rely on automated replies to do the work for us. Try to include as much detail as you can up front, such as which casino, offer or article your message relates to, so we can get back to you with a useful answer rather than a round of follow-up questions.
We aim to reply within two working days. During busier periods it may take a little longer, but every message gets a genuine response.
What You Can Contact Us About
- Questions about specific casinos — If you want more detail on any brand featured on the site, such as Betmica, Kikibet, Betninja or another listed casino, including how their welcome offers work or what to check before signing up, we're happy to point you in the right direction.
- Corrections and updates — Bonus terms, payment options and site details change. If something looks out of date, let us know and we'll look into it.
- How we rate and rank — If you'd like more insight into the criteria behind our editorial ratings, or want to flag anything you think we've got wrong, we welcome the scrutiny.
- Content suggestions — If there's a topic around gambling sites not on Gamstop, payment methods or game selection that you'd like to see covered in more depth, tell us.
- Partnership or business enquiries — If you represent a casino brand, payment provider or affiliate partner and want to discuss working with us, introduce yourself and outline what you have in mind.
- Concerns about gambling behaviour — If you or someone you know is finding it hard to control their gambling, mention this in your message and we'll point you towards independent support organisations. We won't tell you not to play at casinos outside Gamstop, but we do take player wellbeing seriously and want anyone who needs help to find it.
Before You Write In: Where to Find Common Answers
A lot of the questions we get relate to which sites are currently worth considering. For a full rundown of vetted options, including how they compare on bonuses, payment methods and game libraries, our Trusted Non GamStop Casinos UK page is the best starting point before you email us — it may already answer what you're after.
If your question is about something more specific, such as a particular welcome offer's wagering requirement, a withdrawal limit, or whether a certain payment method is supported at a particular site, include the casino name in your message so we can check the current terms rather than working from memory.
What Happens After You Send a Message
Every enquiry is read by a person, not a bot. Depending on the subject, your message may be passed to whoever on the team handles that area — reviews, partnerships or general feedback — so it reaches someone who can actually help. You'll hear back from a real reply, not a template.
If we need more information to answer properly, we'll ask for it rather than guess. And if your enquiry touches on something we can't resolve directly, such as a dispute with a specific casino, we'll be upfront about that and suggest where else you might turn.
Why Your Feedback Matters
Non Gamstop Casinos exists to help readers compare casinos not on Gamstop with clear, accurate information — on bonuses, payment methods, game ranges and what to check before joining. That only works if the details stay current, and reader feedback is one of the main ways we catch things that need updating. If something we've published doesn't match what you found when you visited a site yourself, we want to know.
Whatever the reason for getting in touch, thank you for taking the time — and remember that everything on this site is intended for readers aged 18 and over.